Privacy policy

Note:: this policy only applies to this website and not to the websites of other companies, individuals or organisations to which we provide links.

Consent

1.1 You signify your consent to us collecting and using this information by your use of this website as set out below. Should for any reason we elect to change our policy, we will notify you of those changes here, so that you are always kept informed of how we collect and use the information, and when we would disclose it.

1.2 The information that you submit may be transferred outside the European Economic Area ("EEA") for processing by us and our branches or associated companies and to maintain accounts for you at other AndoverUK.com sites. Some of these countries may not have laws to protect this information. You consent to this transfer.

Information

2.1 We will collect information about your tastes and preferences, both when you tell us what these are and by analysis of website traffic, including the use of cookies (see below).

2.2 We use information collected about you to help us develop (i) the design and layout of our website to ensure that our sites are as useful and enjoyable as possible and (ii) the features of our services.

2.3 Sometimes this information may also be used by us and our associated companies to inform you about changes to our website, and new services or offers that you might find interesting. If you do not wish to receive this information, please email the following address webmaster.

Disclosure

3.1 We may at our discretion choose to sell, trade, rent or otherwise disclose your personal information to trustworthy third parties situated within the EEA or in countries approved by the Data Protection Commissioner. You may instruct us not to do this by sending an email to webmaster. In addition, we may provide aggregate statistics about our services, clients, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

3.2 You agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by telephone, email, fax or in writing, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

3.3 We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of this website, and that use is deemed by us inconsistent with these Terms and/or the Product terms.

Security

When you input information or request Services from us, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Acts of 1984 and 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

Cookies

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website but some facilities may not work properly.

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an email to feedback.

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